The Dining via Cashback benefit:

• can only be redeemed at restaurants listed on the Website.
• is based on the restaurants’ standard prices
• is not applicable with any special offers, promotions, discount vouchers or loyalty programs;
• may be used for takeaways and delivery where available
• can only be used once per restaurant per day. The service provider will now require that receipt times may not be used within 3 hours of one another. You may still utilise the benefit for breakfast, lunch, and dinner (provided the receipt times are not less than 3 hours apart);
• does not apply to desserts, toppings, sides, “build your burger”, sharable platters, extras on burgers/pizzas etc;
• applies to individual line items on the menu whereby only one discount applies;
• applies to courses that include drinks, provided it is not a special; and
• may not be used at any restaurant at which the subscriber is employed

A maximum of two subscriptions may be used per table, provided they are under different names. Each subscriber must request their own authorisation code and claim separately. Your refund will be calculated as follows:

• Membership 1: 2^nd most expensive meal on the bill up to max R120.00 (One Hundred and Twenty) with a minimum of 2 (Two) drinks
• Membership 2: 4^th most expensive meal on the bill up to max R120.00 (One Hundred and Twenty) with a minimum of 4 (Four) drinks

The Dining via Cashback benefit entitles you as an active subscriber to a refund on the second most expensive meal, provided:

• you are dining with at least one other person;
• no less than 2 (Two) meals and 2 (Two) drinks are purchased per subscription;
• you have not exceeded your visits for that month (where applicable); and
• you are at least 18 years of age

The refund will be calculated as the second most expensive meal on the bill, up to a maximum of R120.00 (one hundred and twenty Rand).

Refund claims are processed by the service provider and not the restaurant.

• Refund claims:
• must be submitted within one Calendar Month of your restaurant visit;
• must be deposited into the bank account in the name of the subscriber only;
• must include a complete and legible claim form;
• must include the original restaurant receipt clearly displaying the restaurant name, receipt number, date, and time (card receipts not accepted) and will not be processed if the details on your receipt (restaurant name, date) does not match your authorisation
• or if the time of payment is over 5 (five) hours from your authorisation time
• should you wish to reschedule your restaurant booking, please request a new authorisation code backdated authorisations are not allowed

The cashback claim will be processed within 4 (four) working days unless otherwise specified.

Your authorisation is not a booking and is not a guarantee of a refund. If required, please make a booking reservation directly with the restaurant or via the Hey Jude app. You are required to request an authorisation code prior to dining using any of the following method:

• app- log in to the Hey Jude app and an agent will provide you with your authorisation code on request

The service provider accepts no responsibility for the quality of service and/or meals at any of our dining partners. Furthermore, the service provider will not become involved in any non-service provider related disputes between subscribers and restaurants.