Privacy Policy for VirtualEye
Effective Date: July 10, 2025
Last Update: July 14, 2025
Introduction
VirtualEye (“we,” “our,” or “us”) operates the VirtualEye mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
Information We Collect
Personal Information
When you register for an account, we may collect:
- Email address
- Password (encrypted)
- Name
- Phone number (if provided)
Automatically Collected Information
- Device information (device type, operating system)
- Usage data (app features used, time spent)
- Push notification tokens
Location Information
We do not collect precise location data. General location may be inferred from IP address for service optimization.
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Create and manage your account
- Send push notifications about new rewards and offers
- Improve our app functionality
- Respond to customer support requests
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information:
- With MyWorld.com for voucher redemption services
- With service providers who assist in app operations
- When required by law or to protect our rights
- In connection with a business transfer or merger
Third-Party Services
Our app integrates with MyWorld.com for voucher services. When you access vouchers, you will be directed to MyWorld.com, which has its own privacy policy. We encourage you to review their privacy practices.
Push Notifications
We use Firebase Cloud Messaging to send notifications about:
- New reward offers
- Account updates
- Important service announcements
You can disable notifications in your device settings at any time.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request account deletion by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for processing
- Request data portability
Children’s Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the “Last Updated” date.
Contact Information
If you have questions about this privacy policy, please contact us:
VirtualEye
Email: info@virtualeye.co.za
Address: 71 General Hertzog Street, Bloemfontein, South Africa
Consent:
By using our Service, you consent to the collection and use of information in accordance with this policy.
